Over 70 Years in Business Business Est. 1948
Free Standard Delivery* on orders of £100 or over
Great Customer Service Advice to help you choose too!

Delivery Information

Free Delivery on orders over £100

Here at Snellings & Gerald Giles, we use our own fleet of vehicles and drivers to deliver large appliances, such as washing machines, fridges, ovens etc., throughout Norfolk and North Suffolk. For small items and the rest of mainland England, we use the delivery company DHL.

  • Deliveries made to UK mainland by DHL are the next working day after warehouse dispatch, we aim to dispatch within 2 workings days of the order being placed. You will receive an email confirming your delivery date.
  • All deliveries require a signature.  If alternative delivery instructions are given by the customer Snellings Gerald Giles will not be liable for the cost of the replacement should it go missing or damaged, after being left as the customer has instructed.
  • Deliveries on orders over £100 are free.
  • For orders under £100 the delivery charge is variable depending on the size and weight of the order but is from £1.99 – £4.99 and is displayed at checkout.
  • Next Day Delivery – If your order is urgent you can select ‘Next Day Delivery’ at checkout, this prioritises your order at our warehouse. The cost is £6.99. Your order needs to be placed before 15:00. Orders placed on a Friday for next day delivery will be delivered on Monday. Orders placed on a Bank Holiday will be processed on the next working day for next day delivery.
  • Please note – A delivery surcharge will be incurred for certain areas, see here for a full list of these areas and the surcharge cost.
  • Please note  – We do not currently deliver to the Channel Isles or Ireland.
  • We are unable to ship to BFPO addresses.

Large Appliances

Please Note:
Local Large appliance delivery –  Upon placing your order with us will contact you to confirm the delivery date of your large appliance. During this busy period, we will endeavor to deliver within your required time frames.

Large appliance deliveries are usually made within a couple of days and at a time convenient to you. Once your order is received you will be contacted within 24 hours to arrange a delivery slot. All large appliance orders are handled by our own experienced delivery and installation teams. We can deliver and install at the same time should you require and you will be offered a number of convenient installation options when you place your order.

Please Note:
Unfortunately, we are not able to deliver large kitchen appliances outside of Norfolk and North Suffolk at the moment, you will be informed of this during the order process if you enter a postcode outside of our delivery zone. However, if you have found a product you would like to purchase and you live outside of East Anglia please call us on 01603 621772 as we may be able to assist on an individual basis.

Large Appliance Delivery Zones

We DO deliver and offer install services for large appliances with our own delivery fleet to the following postcodes.

NR9NR18NR27 IP26 

Delivery Surcharges
Deliveries to these areas made by our courier on a 2-5 working day service after dispatch, we aim to dispatch within 2 workings days of the order being placed. You will receive an email confirming your delivery date.

Please note: Large appliances cannot be delivered to these addresses.

Remote Scottish Mainland – £12.00
Comprises of postcodes: AB37 & AB38, AB41 – AB56, FK19-FK21, IV1-IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA40, PH15-PH41, PH49-PH50.

Scottish Highlands and Islands – £18.00
Comprises of postcodes: HS, IV41-IV51, IV55-IV56, KA27-KA28, KT15-KT17, PA20, PA41-PA78, PH42-PH44, ZE

Isle of Wight – £12.00

Isle of Man – £32.00