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Price Match Guarantee
Free Standard Delivery* on orders of £100 or over
Great Customer Service Advice to help you choose too!

Delivery Information

Free UK mainland delivery is available on small appliance orders over £100.

For orders under £100, delivery charges are calculated based on the size and weight of the items ordered and start from £1.99 – £4.99. Delivery costs are shown clearly at checkout.

Small appliance orders are delivered throughout mainland UK using DHL or Royal Mail.

We aim to dispatch orders within 2 working days of the order being placed. You will receive an email confirmation once your order has been dispatched.

  • DHL deliveries are usually made the next working day after dispatch.
  • Royal Mail deliveries are usually made within 48 hours of dispatch.

All deliveries require a signature. If alternative delivery instructions are provided (such as “Leave Safe”), Snelling Gerald Giles cannot accept responsibility for loss or damage once the parcel has been left as instructed.

Next Day Delivery
If your order is urgent, you can select Next Day Delivery at checkout for £5.99. Orders must be placed before 14:00.

Saturday Delivery
Saturday delivery is available for £14.99 on orders placed before 14:00 on Friday.

  • Orders placed before 14:00 on Friday with Next Day Delivery selected will be delivered on Monday.
  • Orders placed after 14:00 on Friday, over the weekend or on bank holidays will be processed on the next working day.

Products must be inspected within two days of delivery. Any claims for damaged items cannot be accepted after this period. For full details (click here).


Large Appliance Delivery

Large appliance deliveries include products such as washing machines, tumble dryers, dishwashers, refrigeration and cooking appliances.

Local Delivery Areas (Norfolk & North Suffolk)

All large appliance orders are delivered by our own experienced delivery teams.

  • Orders over £400 qualify for free delivery.
  • Orders under £400 incur a delivery charge of £19.95.

Once your order is received, we will contact you within 24 hours to arrange a convenient delivery slot.

We also offer installation services on many appliances, with installation options available during checkout.

Unfortunately, we are currently unable to deliver most large kitchen appliances outside Norfolk and North Suffolk. If you enter a postcode outside our delivery zone, you will be informed during checkout.

If you live outside East Anglia and are interested in purchasing a large appliance, please contact us on 01603 621772 as we may be able to assist on an individual basis.

Large Appliance Delivery Zones

We DO deliver and offer install services for large appliances with our own delivery fleet to the following postcodes.

NR1NR10NR19NR28IP18PE30
NR2NR11NR20NR29IP19PE31
NR3NR12NR21NR30IP20PE32
NR4NR13NR22NR31IP21PE33
NR5NR14NR23NR32IP22PE34
NR6NR15NR24NR33IP23PE35
NR7NR16NR25NR34IP24PE36
NR8NR17NR26NR35IP25PE37
NR9NR18NR27 IP26 

Delivery Surcharges
Deliveries to these areas made by our courier on a 2-5 working day service after dispatch, we aim to dispatch within 2 workings days of the order being placed. You will receive an email confirming your delivery date.

Highlands – £12.00
Comprises of postcodes: AB37 & AB38, AB41 – AB56, FK19-FK21, IV1-IV40, IV52-IV54, IV63, KW1-KW14, PA21-PA40, PH15-PH41, PH49-PH50.

Offshore Islands – £18.00
Comprises of postcodes: HS, IV41-IV51, IV55-IV56, KA27-KA28, KT15-KT17, PA20, PA41-PA78, PH42-PH44, ZE

Isle of Wight – £12.00

Isle of Man – £32.00