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About us
Great PricesWe have excellent longstanding relationships with leading electrical product manufacturers such as Sony, Panasonic, Bose, Bosch, Neff and Miele. This allows us to purchase goods at very favourable rates enabling us to offer you the very best deals on the highest quality electrical brand names.Wide choice of productsFrom top-quality LCD and plasma digital TVs, DVD recorders, hi-fis, DAB radios, digital cameras, camcorders and MP3 players to the latest freestanding and built-in appliances to complement your kitchen, we have access to virtually every electrical manufacturer. If we don’t hold it in stock, we can obtain it fast!Friendly, knowledgeable staffWe find our customers come back to see us time and time again! One of the main reasons is our staff, who are extremely knowledgeable, helpful and friendly. You can be confident that you are dealing with electrical product specialists who have years of experience andin-depth knowledge of electronic and electrical appliances. We really will go that extra bit further to make sure you receive the product you want, for your needs at a great price! Our ShowroomOur fantastic showroom features extensive displays of the latest home entertainment and kitchen appliances. This includes the latest LCD and plasma TV ranges from Sony and Panasonic and a large display of Bose products to Bosch, Neff and Miele freestanding and built-in appliances.The showroom is conveniently located on Ber Street, in the centre of Norwich, opposite John Lewis with free parking which also proves handy when collecting your purchases. For a map and directions, please visit the contact us page. Customer helpline numberOur FREE after sales helpline is manned by our experienced, knowledgeable staff who will be able to help you with any query or provide advice on any electrical purchase. We are committed to making sure you get the full value from your new product(s).If you need help, just give us a call on 01603 621772 anytime between 9am–5.30pm Monday to Saturday (closed Sundays and Bank Holidays). Installation serviceWe offer a full delivery and installation service for a small fee:
Please call us on 01603 621772 for details of our installation (including prices) and recycling old appliance services. FREE 5 year guaranteesFor complete peace of mind, we offer a FREE 5 year guarantee (parts and labour) on our Sony and Panasonic TVs and we are always able to offer you advice, not only on products but also installation.Please call us on 01603 621772 for more details and availability of this offer for other TV makes and models. Buy Now Pay LaterNothing to pay for one year on all purchases over £300!We pleased to give you an easy way of making sure you get the product(s) you want straight away!Credit is subject to acceptance, based on normal credit checking procedures and you are able to purchase goods totalling £300* or more on finance. Subject to status, no deposit necessary and no payments need to be made within the first year. If you pay the amount due on or before a year from the date of your purchase there is no interest to pay - you simply pay the amount you agreed for your goods at the time of purchase plus a small administration fee of £20. The credit is provided by a major financial provider. *£300 is subject to change at any time.
Online orderingIt’s easy to place your order!When you have found the product you require click the ‘buy it now’ button. If you want to add other items to your shopping basket order, simply click, ‘Continue shopping’.You will then be presented with your current shopping basket, enabling you to adjust the quantity or delete products from your basket. Once you are happy with the items in your basket, click the ‘Continue ordering button’. When you are ready to continue with your order you will be asked to fill in your contact and delivery details. Please complete the registration as accurately as possible. You will then go to an order confirmation page where you can check whether the items in your order and your details are correct. You then proceed to the payment page where you select your chosen payment method. Finally, the ‘Your order’ page confirms the items ordered, payment method and delivery address. Confirmation emailWe will send you an email confirming your order once we have processed your order internally.If you require help at any time email us at sales@geraldgiles.co.uk or call 01603 621772. We aim to reply to all email enquiries within 3 hours during the period of 9am-5.30pm Monday – Friday. Delivery restrictionsPlease note some delivery restrictions apply. For details, please visit our delivery page or call us on 01603 621772 for more details.Email sign upMake sure you sign up to receive our latest exclusive offers and special deals. You could win a Sony MP3 Player.Simply contact us and fill in your details. Please use reference 'WIN A SONY' when signing up. Don’t forget you can also visit our fantastic showroom on Ber Street, Norwich packed full of the latest home entertainment and kitchen appliances from leading brands, or call us on 01603 621772 to place your order today! BackgroundWe are a family-owned electrical retailer, founded by Gerald Giles back in August 1948, in Rose Lane, Norwich. Now run by Gerald’s son, Paul the decision was made in 2007 to move to new, city centre premises on Ber Street in Norwich, opposite John Lewis. Our fantastic showroom has allowed for more extensive displays of the latest home entertainment and kitchen appliances. We are main stockists of Sony, Panasonic, Bose, Bosch, Neff and Miele products, fully justifying our status as one of Norfolk’s leading and longstanding independent electrical retailers. |
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Gerald Giles · 16-20 Ber Street · Norwich · Norfolk · NR1 3EJ · Tel: 01603 621772 · Fax: 01603 618929
Registered in England